Jennifer™ is the voice-directed picking and warehouselogistics solution from Lucas that adapts to your processes, systems and users, maximizing your ROI from voice technology. Jennifer communicates with your associates through a headset and the voice-enabled mobile computer of your choice. She uses information from your host or warehouse management system (WMS) to hold a two-way conversation with warehouse workers, instructing them what to do and verifying and responding to the information associates speak back.
Optimized Voice for Efficient Operations
Jennifer incorporates best practices gained from thousands of voice users at hundreds of warehouses and distribution centers. And since every DC is different, Jennifer is designed to adapt to your processes so you don't have to sacrifice operational efficiency to adapt to our software. Jennifer's voice interaction is tailored to your needs to maximize the productivity and accuracy of your warehouse staff, giving you a bigger, faster ROI from voice.
Voice Picking Plus
Jennifer helps associates work faster and more accurately throughout the warehouse, not just for picking. She helps associates in receiving, put-away and replenishment, and she also helps workers check completed orders, load trucks, perform equipment safety inspections, and more. These are some of the tasks Jennifer does every day:
Voice Picking and Order Selection
Receiving
Put-away/Stocking
Let-down/Replenishment
Loading
Returned Goods Processing
Equipment Inspection
Quality Control/Audit
A Better Voice for Workers
Jennifer has the friendliest, human voice in the industry, rather than a synthesized computer drone. Distribution center associates immediately feel comfortable conversing with Jennifer. They can ask her to speak faster or slower, softer or louder, and they can even ask for help and more information so they can do their jobs without stopping to ask a supervisor. Compare Jennifer to Text-to-Speech and hear the difference for yourself:
Easier Integration for IT
Jennifer's voice-directed technology works in real time with your warehouse management, order management, labor management and other host systems using open, standards-based interfaces providing maximum process and IT flexibility. Jennifer easily integrates with leading warehouse management packages from Manhattan Associates, SAP, RedPrairie, Oracle, Infor, Microsoft, and others. The Lucas team has wide experience integrating Jennifer with packages and legacy systems for accurate, error-free communications, ensuring that all of your operational processes remain in sync, even as work on the warehouse floor gets done faster than ever before.
Freedom to Choose Mobile Computers
Jennifer is the first warehouse voice solution designed from the ground up to run on mobile computers from vendors such as Motorola® (Symbol® Technologies), Intermec™, and LXE™. With Jennifer, you have maximum flexibility to choose a mobile computer that’s right for your warehouse, and she also gives you the option to incorporate multiple data capture technologies alongside voice, including barcode scanning and RFID. To this day, Lucas has more applications in production on a wider variety of mobile computers than any other vendor, including applications deployed on voice-only hardware devices from vendors such as Vocollect® and Voxware™.
Flexible Design
Our building-block approach and service-oriented architecture (SOA) mean that Jennifer can be tailored to your needs in weeks so that your workers can be up and running quickly. And Jennifer provides extensive on-site configuration options so managers can adjust to changing user, task, product and other process variables without changing the application. Our unique approach and SOA technology provide rapid deployment and ongoing flexibility, unlike custom development or a one-size fits all package with limited configuration options.
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