How Can Jennifer Help My Warehouse?

Jennifer™, the Lucas warehouse logistics solution, provides distinct benefits for warehouse operations. Our voice-directed picking, receiving, replenishment and returns applications deliver significant improvements in productivity, accuracy and efficiency compared to manual processes, barcode scanning, and other technologies.

Productivity

Associates work totally “hands-free”. There is no wasted motion from turning one’s head to read information from a pick ticket or terminal screen or picking up and putting down pencils and scanners.
Verification of locations and quantities is made as associates move. They never have to slow down to write or key in data.
As soon as one operation is completed, the associate immediately receives a verbal prompt for the next operation. There is fluid movement with no lag time between assignments.
Notification of exception conditions, such as product stock outs, damaged goods and others can be made to a supervisor in real time. Situations can often be resolved before an associate has completed the current assignment, improving delivery performance for customers.
Special packaging or handling instructions can be included as part of the work assignment.
Post-operation writing and keying, such as quantity confirmation, shorts, catch weights, and lot numbers can be eliminated.

Accuracy

Validation of the location is made for each activity. Jennifer prompts the associate for the location check digit before confirming each action.
Validation of the quantity on each action occurs, with a countdown feature to assist on high unit count activities.
Jennifer provides the ability to capture the actions of each associate as they occur. Management can pinpoint the date, time, location, item, and quantity of each action, and easily trace any error to the source.
Validation of unit of measure, packaging, and pack factors, replenishment and correct slotting occurs.

Efficiency

Jennifer is easier to listen to, and provides significantly higher clarity at faster speeds than other voice-based solutions.
There are no special function keys or codes to learn. Instructions are given verbally, and new associates can get help at any time, just by asking for it.
Jennifer offers multi-level user modes from “learning” to “expert” to help new associates get up to speed quickly. A new user can get additional prompts, with more detail, different from those given to a more experienced user.
Only Jennifer provides verbal controls that allow users to adjust the speed of the voice prompts on the fly, based upon pace and personal preference. This feature is context-sensitive, allowing Jennifer to speak more common or frequently used prompts faster than those used less frequently.
The detailed productivity statistics captured by the system can provide valuable feedback to management, as every action is logged by the voice technology solution.

Contact us today to learn how you can take advantage of the benefits provided by Jennifer, our voice picking and warehouse logistics solution.